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If you require support and work in the United States, contact Esri Support Services. If you are outside the United States, contact your local Esri distributor. For your distributor's contact information, visit

Technical assistance

For help using Esri software, the following resources are available:

Phone: 888-377-4575

Fax: 909-792-0960

Hours: 5:00 a.m. to 5:00 p.m. (Pacific Time) Monday–Friday

ArcGIS Knowledge Base

You can search the knowledge base using keywords, or you can browse through folders that contain information on different topics relating to Esri Roads and Highways for Server.

You can access the knowledge base from the Esri Support Center.

Esri home page

Visit the Esri home page at for up-to-date information about Esri software and services. It is an invaluable resource in helping you expand your understanding of GIS technology and Internet mapping.

Esri education solutions

Esri provides educational opportunities related to geographic information science, GIS applications, and technology. You can choose from among instructor-led courses, web-based courses, and self-study workbooks to find education solutions that fit your learning style and pocketbook. For more information, go to

ArcGIS Resources

ArcGIS Resources provides unified access to web-based help, online documentation, and community-contributed content. ArcGIS Resources can be accessed from


Support is provided by your local Esri distributor. For your distributor's contact information, visit

For the most current information for all ArcGIS products, visit ArcGIS Resources at