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Limitations of ArcGIS Enterprise on Amazon Web Services

Most ArcGIS functionality is available on Amazon Web Services; however, this topic lists some features and configurations that are not supported.

Server clusters are not supported

ArcGIS Server clusters are not supported on Amazon Web Services. ArcGIS Server sites that you create in Amazon EC2 use the default cluster for all ArcGIS Server sites. Do not attempt to create additional clusters.

Limitations related to the use of the Elastic Load Balancer (ELB) and the Web ADF

The use of Elastic Load Balancers (ELBs) for scaling on Amazon Web Services constrains a few specific features of ArcGIS Server. ELBs are configured by default when you launch an ArcGIS Server site using ArcGIS Server Cloud Builder on Amazon Web Services or deploy a stand-alone ArcGIS Server site or ArcGIS Enterprise using the Amazon CloudFormation Esri provides. The ELBs broker incoming requests across any of your instances participating in the site; that is, there is no guarantee that requests from a particular client (web browser user session, desktop client, or mobile application) will be handled by a particular EC2 instance. This limits the use of stateful web applications.

ArcGIS Server Web Application Developer Framework (ADF) applications rely on user session information that is stored at the web tier (in Internet Information Services). For the Web ADF application to work, incoming requests from a user session (web browser) have to hit the EC2 instance in which the session information is being stored. As described previously, an ELB does not guarantee that.

Advanced users can accommodate this limitation by using sticky sessions. Amazon provides several scripts to configure these in the ELB; however, Esri has not certified these configurations in Amazon EC2.

The Web ADF is deprecated technology, and you are encouraged to transition your web apps to the ArcGIS web APIs for JavaScript.

Amazon-imposed limitations

Amazon enforces some limitations on resources you can create, such as the size of EBS volumes, the number of EBS volumes you can attach to an instance, the number of instances you can run at once, and the number of Elastic IPs you can allocate in one region. Exceptions to the limitations are sometimes available upon request to Amazon.

For the most up-to-date and official information about Amazon limitations, see the AWS Documentation.