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00227: Cached map services do not support rotated data frames

Your map contains a rotated data frame. Caching a map service with a rotated data frame is not supported as tiles with rotation are not created successfully.


  • Disable caching and draw the map service dynamically from the data.
  • Remove the rotation angle set on the data frame.

More information

You can set the rotation angle in the data frame properties. Map services only support caching without a rotation.


  1. Right-click the data frame in the table of contents and click Properties.
  2. Click the General tab.
  3. Change the Rotation value to 0.
  4. Click OK to apply your settings.

Learn more about how to set properties of a data frame