Configure email notifications

Once you've configured alerts for counters, you can configure email notifications to be sent to administrators when measurements are outside defined system thresholds.

Configure email server settings

Complete these steps to configure email server settings:

1. Start Monitor Administrator.

   The Connections view appears.

2. Click the File menu and click Open.

   The Open File dialog box appears.

3. Browse to the <Installation location>\ArcGIS Monitor\Server\settings directory on the machine where the ArcGIS Monitor Server application is installed, click config.db, and click Open.
4. Click Email on the menu bar.
5. Provide an email address in the Admin Email address text box.

   The email address in the Admin Email text box must match the email address listed in the Contact Email text box for your collection. For more information, see Register a collection.

6. Choose an email server type in the Type drop-down list.
7. Type the SMTP server address in the Mail Host text box.
8. Type the port number of the SMTP in the Port text box.
9. If your SMTP server requires a secure connection, choose Enabled in the Secure Connection drop-down list and type your credentials in the User and Password text boxes.
10. Click Save.
11. Click Test Email to test the email server settings.
12. Click the File menu and click Close to return to the Connections view.
13. Start the Windows Services manager.
14. Right-click the ArcGIS Monitor Server service in the Windows Services manager and click Restart.

Add a new recipient

Complete these steps to add a new email recipient:

1. Start Monitor Administrator.

   The Connections view appears.

2. Click Open on the Monitor Server application connection that contains the counter for which you want to configure email notifications.

   The collection pane appears.

3. Click the collection group that contains the counter for which you want to add email notifications.
4. Click Notifications on the main menu bar.

   The Notifications pane appears.

5. Click the counter type tab for the counter for which you want to configure email notifications in the Send email to area.
6. Type an email address in the Email text box and click Add.
7. Repeat step 6 for additional email addresses.

Remove a recipient

Complete these steps to remove an email recipient:

1. Start Monitor Administrator.

   The Connections view appears.

2. Click Open on the Monitor Server application connection that contains the counter for which you want to remove an email recipient.

   The collection pane appears.

3. Click the collection group you want to update.
4. Click Notifications on the main menu bar.

   The Notifications pane appears.

5. Click a counter type tab in the Send email to area to view all email recipients for the counter.
6. Click the red x in the Delete column to remove a recipient.
7. When you’re finished, click Save.