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Troubleshoot configuration

The ArcGIS Maritime server extension may not work properly if it is not configured correctly. Below are some of the common problems that can occur when configuring ArcGIS Maritimeserver, and information on how to resolve them.

The Maritime Chart Service data is not available in my Custom Chart Builder (CCB) app

Verify that the MCSURL set in step 3 of Configure the web app is accessible to the user accessing the app.

I received an Unable to complete Operation error

Add Configure ArcGIS Server Account to the installation directory if the error Unable to complete Operation. Error Executing tool. CalculateExtent. occurs.

My Maritime Chart Service does not display or disappears after changing my display properties

Determine whether you exceeded the server URL length of 2,048 characters when display_param is in your request. If so, increase the allowable URL length in the web.config.xml file. The web.config.xml file for Internet Information Server (IIS) websites is found in the C:\inetpub\wwwroot folder by default.

I received an error for failure to enable HTTPS on the web server

Verify you have enabled HTTPS on your web server.