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Configure alerts for counters

Once you've created a counter, you can add alerts and modify existing alerts for each of your counters in ArcGIS Monitor Administrator.

Add an alert

Complete these steps to add an alert:

  1. Start ArcGIS Monitor Administrator.

    The Connections view appears.

  2. Click Open on the Monitor Server application connection that contains the counter to which you want to add an alert.

    The collection pane appears.

  3. Expand the collection, monitor service, and counter type that contains the counter to which you want to add the alert.
  4. Click a counter to choose it.

    The Config tab appears.

  5. Click the Alerts tab.
  6. Choose a counter.

    For ArcGIS counters

    Click the Discrete Alerts or Global Alerts drop-down arrow and choose a counter.

    For non-ArcGIS counters

    Click the Counter drop-down arrow and choose a counter.

  7. Configure additional counter settings as necessary.
  8. Click the Alert Type drop-down arrow and choose an alert type.
    Tip:

    You can also add default alerts with predefined values for a counter by clicking Set Default Alerts.

  9. Type the threshold value you want to use in the Validation Value text box.
  10. Click Add.

    The new alert appears at the bottom of the Configured Alerts list.

  11. Update the Alert Category as necessary.
    Note:

    Critical alerts affect availability statistics, while Warning and Info alerts don't affect availability statistics.

  12. Optionally provide a description for the alert in the Comments text box.
  13. Click Save.

Continue with Configure email notifications to send real-time notifications to administrators when measurements are outside defined system thresholds.

Modify existing alerts

Complete these steps to modify an existing alert:

  1. Start ArcGIS Monitor Administrator.

    The Connections view appears.

  2. Click Open on the Monitor Server application connection that contains the counter with the alerts you want to modify.

    The collection pane appears.

  3. Expand the collection, monitor service, and counter type that contains the counter with the alerts you want to modify.
  4. Click a counter to choose it.

    The Config tab appears.

  5. Click the Alerts tab.
  6. Update the Alert Category and Comments as necessary for each alert in the Configured Alerts list.
    Note:

    To modify the values that trigger an alert, delete the existing alert and create an alert with the updated values.

  7. If you want to remove an alert, click Delete.
  8. Click Save when you’re finished.