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Frequently asked questions

Frequently asked questions about ArcGIS Monitor are listed for reference.

Are any ArcGIS Monitor components installed on the ArcGIS Enterprise machine or target environment?

No client software is installed on the ArcGIS Enterprise machine or target environment.

Can ArcGIS Monitor be installed on a virtual machine?

Yes, ArcGIS Monitor can be installed on a virtual machine (VM) if the operating system and hardware requirements of the VM and the operating system of the host machine meet the system requirements.

What counter types are included with ArcGIS Monitor?

Learn more about ArcGIS Monitor counters.

Can other counter types be used with ArcGIS Monitor?

Yes, extensions can be downloaded from the ArcGIS Monitor gallery to add support for additional counter types.

What versions of ArcGIS Server and Portal for ArcGIS can be remotely monitored by ArcGIS Monitor?

ArcGIS Monitor supports remote monitoring of ArcGIS Server and Portal for ArcGIS 10.4 through 10.9.1.

What types of systems can be remotely monitored by ArcGIS Monitor?

ArcGIS Monitor can monitor the following operating systems:

  • Microsoft Windows
  • Linux

What types of databases can be remotely monitored by ArcGIS Monitor?

ArcGIS Monitor can monitor the following databases:

What is the projected storage space growth rate per month?

Raw data in ArcGIS Monitor is continually aggregated and truncated when more than 14 days old. Only aggregate data (day, month, year) is stored after that. The size of the database grows rapidly in the first 14 days and then stabilizes. Once you have 14 days of data, a growth rate of 1 GB per month is typical.

How is Web Tier Authentication and Windows Domain Authentication handled in ArcGIS Monitor?

Federated and nonfederated ArcGIS Server and Portal for ArcGIS sites can be monitored using a Windows domain user account that has administrator access to an IIS web adaptor.

What types of reports are available in ArcGIS Monitor?

Refer to the following table for a list of available report types in ArcGIS Monitor:

Report typeCounter typeExtension required

Web

Http

No

Url

No

HAR

Yes

ArcGIS

ArcGIS Server

No

Portal

No

System Log Parser (Error logs for ArcGIS only)

Yes

Database

DB (Microsoft SQL Server and Oracle)

No

ArcGIS Data Store

Yes

Infrastructure

Amazon

No

System

No

Process

No

RDP

No

SSL Certificate

Yes

File Read Write

Yes

Usage

System Log Parser (ArcGIS and Elastic Load Balancer for Amazon)

Yes

GeoInfo

System Log Parser (IIS)

Yes

User-defined

Custom Extension counters (Command, Python, and so on)

Yes

License

Desktop License Extension

Yes

Note:

Counters that require an extension can be downloaded from the ArcGIS Monitor gallery.