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Automatic registration of enterprise accounts

You can configure your portal to register ArcGIS organizational accounts automatically for enterprise users the first time they access the portal or you can block automatic account registration.

If automatic account creation is turned off, enterprise users can still access the portal and they have the same privileges as a user who does not have an ArcGIS organizational account. If you want them to have more privileges, you must add them as members to your portal.

By default, new installations of Portal for ArcGIS do not allow automatic account registration. However, if you upgraded Portal for ArcGIS 10.2 to a later version, accounts are automatically registered for enterprise logins by default.


Automatically adding enterprise accounts to your portal can result in a rapid increase of ArcGIS organizational accounts in your portal. Refer to the organization page of the portal website to monitor the maximum number of members allowed in your portal. Be aware that when automatic registration is enabled, enterprise accounts will be added as members of your organization, not only when they browse to your portal website, but also when they look at embedded web maps from your portal, or look at a web map or web app from a link.

Registration behavior is controlled by the enableAutomaticAccountCreation setting in the ArcGIS Portal Directory.

  1. Sign in to the ArcGIS Portal Directory as an administrator of your organization. The URL is in the format
  2. Click Security > Config > Update Security Configuration.
  3. Edit the configuration JSON, setting enableAutomaticAccountCreation to either true, if you want accounts registered automatically for enterprise users, or false, if you want to add enterprise user accounts manually. For example, "enableAutomaticAccountCreation": true.

    For information on adding enterprise accounts manually, see Adding members to your portal.

  4. Click Update Configuration to save your changes.

    When you click Update Configuration, your portal restarts automatically. This may take a few minutes to complete.