Get directions

Note:

If the Directions button is not present in the map viewer, your portal has not been configured to view directions. Contact your portal administrator if you need this functionality.

You can use the map viewer to get a set of turn-by-turn driving or walking directions. You can set the travel mode, create a round trip, factor in current traffic, and optimize your route.

Once you get directions, you can do any of the following: zoom to the full route, see a specific segment of the route, print the directions, or add the route as a layer to your map.

1. Sign in to the portal and open the map viewer.
2. Click Directions to display the Directions pane to the left of the map.
3. Specify an origin and one or more destinations as follows:
   1. Enter the origin in the A field .
   2. Enter the destination in the B field . Once you add a destination, the route will draw on the map.

      Tip:

      If you want to use your current location as the origin or a destination, hover over the field and click the Find my location button .

   3. To add more destinations, click Add destination and enter an address in the new field. You can also add destinations from pop-ups with location information such as points from feature layers and addresses and places you find with the geocoder at the top of the map viewer. Your route can have up to 49 destinations (and an origin).

      Tip:

      For feature layers with 50 points or less, you can use Route to all Features in the layer menu to add the points as the origin and destinations for directions. Optimize order is enabled by default. If the layer includes a Sequence field, Optimize order is disabled and the points are ordered based on this field (the field isn't used if you enable Optimize order). Feature collections, GeoRSS point features, and ArcGIS Server and hosted feature layers with 50 points or less drawn on the map are supported.

4. Do any of the following to make changes to your destinations:
   • To reorder the origin and destination, click Reverse Directions . Reverse Directions only appears if you have an origin and one destination.
   • To reorder a route with an origin and two or more destinations, drag the letter buttons (for example, the ) in the order you want.
   • If you want the map viewer to determine the best sequence in which to visit three or more specified destinations, click Show more options and check Optimize order. The origin and final destination are fixed and the intermediate destinations are optimized.
   • If you have three or more destinations and an origin and want to remove any of these, click the small x beside the one you want to remove.
5. Do any of the following to make changes to the route:
   • To change travel modes, choose the option you want from the drop-down menu. The default mode is Driving Time, which optimizes travel time by cars and other small automobiles. Other options include Trucking Distance and Trucking Time, which use roads that are designated as truck routes and avoid residential roads that prohibit trucks. These modes also account for truck speed limits, which may be slower than car speed limits.
   • To create a round-trip route, click Show more options and check Return to start.
6. Click Get Directions to display text directions in the left pane of the map viewer and the route within the map.

Use your route

Once you get directions, use your route in any of the following ways:

• To zoom the map back to the full extent of the route, click View Full Route.
• To see a specific segment of the route, click the segment in the Directions pane. The map recenters on that segment and displays a pop-up with directions and an option to zoom to the segment.
• To create a printer-friendly version of the turn-by-turn text directions, click Print within the Directions pane. Once you close the Directions pane, you cannot print the text directions for the route. Use Print at the top of the map viewer to print the route map (your map won't include driving directions).
• If you have privileges to create content, you can add the route as a layer in your map through Add as Layer and save the route layer to your map. Once you've added the route layer, you can add additional routes by creating a new set of directions and adding that layer to your map. Each route appears as a layer in the Contents of your map. Be sure to save the map if you want to save the route layer or layers. If you do not have privileges to create content, you can still add the route as a layer but you cannot save the map.