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Configure automatic registration of organization-specific accounts

You can configure your portal to register ArcGIS organizational accounts automatically for organization-specific users the first time they access the portal, or you can block automatic account registration. Once you enable automatic account creation, you can set a default role and user type for new accounts from the portal website.

If automatic account creation is turned off, organization-specific users can still access the portal, and they have the same privileges as a user who does not have an ArcGIS organizational account. If you want them to have more privileges, you must add them as members to your portal.

By default, new installations of Portal for ArcGIS do not allow automatic account registration. However, if you upgraded Portal for ArcGIS 10.2 to a later version, accounts are automatically registered for organization-specific logins by default.


Automatically adding organization-specific accounts to your portal can result in a rapid increase of ArcGIS organizational accounts in your portal. Refer to the organization page of the portal website to monitor the maximum number of members allowed in your portal. Be aware that when automatic registration is enabled, organization-specific accounts will be added as members of your organization, not only when they browse to your portal website, but also when they look at embedded web maps from your portal, or look at a web map or web app from a link.

Enable automatic account creation

Registration behavior is controlled by the enableAutomaticAccountCreation setting in the ArcGIS Portal Administrator Directory. You must set a default user type in the portal to enable automatic account creation.

  1. Sign in to the ArcGIS Portal Administrator Directory as an administrator of your organization. The URL is in the format
  2. Click Security > Config > Update Security Configuration.
  3. Edit the configuration JSON, setting enableAutomaticAccountCreation to either true, if you want accounts registered automatically for organization-specific users, or false, if you want to add organization-specific user accounts manually. For example, "enableAutomaticAccountCreation": "true".

    For information on adding organization-specific accounts manually, see Add members to your portal.