Solutions

• Replace the unsupported data source with a supported geodatabase feature class. The following table lists unsupported data sources and suggested alternatives:

  Unsupported data sources	Suggested alternatives
  ArcInfo coverage	Convert the data to feature classes in a geodatabase.
  CAD	Import CAD content into a geodatabase feature class.
  Excel file	Generate features for each Excel spreadsheet and load the resulting feature classes into a geodatabase feature class.
  ArcIMS feature service	Load the original data source into a geodatabase feature class.
  In-memory feature class	Save in-memory data as a feature class in a geodatabase.
  ArcGIS feature service	Convert the data to feature classes in a geodatabase.
  PC ARC/INFO coverage	Convert your PC ARC/INFO coverages into geodatabase feature classes.
  SQLite database table	Convert the data to feature classes in a geodatabase.
  GeoPackage database table	Convert the data to feature classes in a geodatabase.

  Unsupported data sources for basemap layers and map services
• Alternatively, if you do not need the map layer that has an unsupported data source in your basemap layer or map service, you can delete the map layer from your ArcMap document.

More information

Generally speaking, the best performance will be achieved by using datasets that are native to ArcGIS, that is, geodatabases and key raster and image datasets. In many cases, your unsupported dataset can be loaded into a geodatabase feature class that can then be used in a basemap layer or in a published service.

For best performance with geodatabases, use either enterprise geodatabases or file geodatabases. In some cases, with many simultaneous users, enterprise geodatabases are faster. Since enterprise geodatabases are DBMS based, they will scale better than file geodatabases in situations where you have a large number of users (hundreds of users or more).

Learn more about geodatabases