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About single cluster mode

At 10.4, ArcGIS Server defaults to single cluster mode for new installations. This mode does not include load balancing between machines in the cluster. This reduces network traffic between machines in the site, reduces load on your network, and helps improve monitoring of GIS servers in your site. When upgrading to 10.4, the mode will be enabled for sites with a single cluster that are not currently using single cluster mode. Single cluster sites already using single cluster mode and sites with multiple clusters at earlier releases will have their settings preserved when upgrading.

When using single cluster mode, all GIS servers in the site must participate in a single cluster. Multiple clusters cannot exist.


An external load balancer or ArcGIS Web Adaptor must be configured to forward requests to the GIS servers in the site when single cluster mode is on. If no external gateway exists, requests will only be handled by the GIS server designated in the request.

You can disable single cluster mode to allow load balancing between machines in a single cluster. You must also disable it to create new clusters. Follow these steps to disable single cluster mode:

  1. Open the ArcGIS Server Administrator Directory and log in with an account that has administrative privileges to the site. The Administrator Directory is typically available through a URL such as
  2. Click System > Deployment > Update.
  3. Click the Single Cluster Mode drop-down dialog box and select FALSE.
  4. Click Update. All GIS servers in the site are restarted.

After the GIS servers restart, load balancing will now occur between machines in your site.