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ArcGIS Web Adaptor 10.9.1 system requirements

The system and hardware requirements to run ArcGIS Web Adaptor are listed below. For information about earlier versions, see Esri Support.

Review the deprecation notice to determine whether your hardware and software are still compatible with the current ArcGIS version.

Web servers and operating system requirements for ArcGIS Web Adaptor (IIS)

The following Microsoft Windows operating systems are supported. The IIS web server versions available on these operating systems are supported for use with ArcGIS Web Adaptor (IIS). Updates on these operating systems and web servers are supported unless otherwise stated. The operating system version and updates must also be supported by the application or web server provider.

Supported operating systemLatest update or service pack tested

Windows Server 2022 Standard and Datacenter

Windows Server 2019 Standard and Datacenter

September 2021 update

Windows Server 2016 Standard and Datacenter

September 2021 update

Windows Server 2012 R2 Standard and Datacenter

September 2021 update

Windows Server 2012 Standard and Datacenter

September 2021 update

Development environments

Supported operating systemLatest update or service pack tested

Windows 11 Pro and Enterprise (64 bit [EM64T])

November 2021 update

Windows 10 Pro and Enterprise (64 bit [EM64T])

September 2021 update

Windows 8.1 Pro and Enterprise (64 bit [EM64T])

September 2021 update

Note:

  • The Desktop Experience option is required on all versions of Windows Server.
  • Windows 11, 10, and 8.1 are supported for basic testing and application development use only. They are not recommended for deployment in a production environment.

Application and web servers and operating system requirements for ArcGIS Web Adaptor (Java Platform)

The following application and web servers are supported on these operating systems:

  • Apache Tomcat 8.5.35 and 9.0.19
  • GlassFish 4.1.1
  • IBM WebSphere 8.5.5.9 and 9
  • JBoss Enterprise Application Platform 7
  • Oracle WebLogic 12c R1 and R2

Updates on these application or web servers are supported unless otherwise stated.

Supported operating systemLatest update or service pack tested

Windows Server 2022 Standard and Datacenter

Windows Server 2019 Standard and Datacenter

September 2021 update

Windows Server 2016 Standard and Datacenter

September 2021 update

Windows Server 2012 R2 Standard and Datacenter

September 2021 update

Windows Server 2012 Standard and Datacenter

September 2021 update

Note:

Be aware of the following:

  • The Desktop Experience option is required on all versions of Windows Server.
  • Machines with an underscore (_) in their names are not supported. Several widely used internet host name specifications have designated the underscore character as nonstandard. Although Microsoft Windows allows you to use the underscore in a machine name, it can still cause problems when you interact with other servers and platforms. For this reason, the installation will not proceed on servers that have an underscore in the host name.

Java support (for Windows)

ArcGIS Web Adaptor 10.8 and later releases support Java 8, Java 11, and Java 12.

Legacy:

ArcGIS Web Adaptor 10.4.x supports Java 7 and 8. ArcGIS Web Adaptor 10.5.x and 10.6.x support only Java 8. ArcGIS Web Adaptor 10.7.x supports Java 8, Java 11, and Java 12.

Maximum installation instances

You can install a maximum of 21 instances of ArcGIS Web Adaptor (IIS) on a single machine. If more instances are required, install them on a separate machine.

If you have earlier versions installed on the machine, you are not required to uninstall them. For example, you can have five instances of ArcGIS Web Adaptor 10.4 and 21 instances of ArcGIS Web Adaptor 10.9.1 installed on the same machine. The maximum value only applies to instances of the same software version.

Microsoft .NET Framework 4.5.2 support

ArcGIS Web Adaptor (IIS) requires Microsoft .NET Framework 4.5.2 or later to be installed. If your operating system includes Microsoft .NET Framework 4.5.2, make sure it's enabled using Windows Features. If your operating system does not include Microsoft .NET Framework 4.5.2, you can download it from the installation media and enable it using Windows Features.

Microsoft IIS required components

Microsoft Internet Information Server (IIS) must be enabled along with specific IIS components. The setup will not proceed if IIS is not detected and specific IIS components enabled.

If you already have IIS 8.0, 8.5, or 10 installed but are missing required IIS components, the setup will display the IIS requirements verification dialog box. This gives you the option to allow the installation to automatically enable any missing required IIS components. To do so, click I agree.

Note:

If you're going to perform a silent installation of ArcGIS Web Adaptor, all required IIS components must be enabled manually. The setup will not automatically enable missing IIS components when you perform a silent installation.

To learn how to enable IIS on your operating system and optionally enable the missing IIS 8.0, 8.5, or 10 components on your own, see Manually enable IIS and required components.

Supported web browsers

The Web Adaptor Configuration wizard supports the following web browsers:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge

Supported virtualization environments and cloud platforms

Virtualization and cloud environment support is the same for all components of a base ArcGIS Enterprise deployment. See ArcGIS Enterprise on cloud platforms and Supported virtualization environments in ArcGIS Enterprise system requirements for details.