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ArcGIS Video Server 11.3 system requirements

The system and hardware requirements for ArcGIS Video Server are listed below.


ArcGIS Enterprise components require the Microsoft Visual C++ 2015–2022 Redistributable (x86 and x64) minimum version 14.38.33130. Obtain the Microsoft Visual C++ Redistributable for Visual Studio 2015–2022 file from the Microsoft site.

Hardware requirements

It is highly recommended that you install ArcGIS Video Server in an NVIDIA GPU environment that supports NVENC (encoding) and NVDEC (decoding) for optimal publishing, encoding, use, and dissemination of video services. Driver version 531.61 or higher is required. See the NVIDIA support matrix for a complete list of GPU cards that support video encoding and decoding.

For a production environment, minimum hardware requirements are not listed because the user and business needs for the software may vary. These requirements must be considered in determining hardware needs to meet performance and scalability expectations.

Port availability

Verify that port 21443 is available on the ArcGIS Video Server machine. Port 21443 must be reachable by ArcGIS Web Adaptor (if used) or external clients. If a firewall is in place between ArcGIS Web Adaptor or external clients, open port 21443 in the firewall.


This component is only one part of an ArcGIS Enterprise deployment. See ArcGIS Enterprise system requirements for a diagram and links to information about the ports needed to communicate with other components in an Enterprise portal.

Windows operating system requirements

Several internet host name specifications have designated the underscore character as nonstandard. Although Microsoft Windows allows the underscore in a machine name, it can cause problems when you interact with other servers and platforms. For this reason, ArcGIS Video Server will not install on servers that have an underscore in the host name.

The operating system of your ArcGIS Video Server machines can be different from those of the other machines in your ArcGIS Enterprise deployment.

ArcGIS Video Server is not supported on domain controllers. Installing ArcGIS Video Server on a domain controller may adversely affect functionality.

The following 64-bit operating systems satisfy the minimum operating system requirements. Support is not provided for 32-bit operating systems; the setup will only proceed if the operating system is 64 bit.

Supported operating system Latest update or service pack tested

Windows Server 2022 Standard and Datacenter

Windows Server 2019 Standard and Datacenter

May 2022 update

Windows Server 2016 Standard and Datacenter

May 2022 update

Prior and future updates or service packs on these operating system versions are supported unless otherwise stated. The operating system version and updates must also be supported by the operating system provider. ArcGIS is only supported on 64-bit CPUs with x86-64 architecture. The Desktop Experience option is required on all versions of Windows Server.

Windows 11, 10, and 8.1 are supported for basic testing and application development use only. They are not recommended for deployment in a production environment.

Cloud implementation

ArcGIS Video Server can manually be deployed in Microsoft Azure and Amazon Web Services. Full support for Microsoft Azure and Amazon Web Services cloud formation templates are not currently supported.

SSL certificates

ArcGIS Video Server is preconfigured with a self-signed certificate that allows the server to be initially tested and to help you quickly verify that the installation was successful.

You must request a certificate from a trusted certificate authority (CA) and configure ArcGIS Video Server to use it. This can be a domain certificate issued by your organization or a CA-signed certificate. The certificate must have a Subject Alternative Name (SAN) configured or ArcGIS Video Server will not work properly.


Certificates created using IIS do not have the option to include a SAN. Use the script in Create a domain certificate, which includes a SAN, with the certificate created.

Portal for ArcGIS also includes a preconfigured self-signed certificate. Because you'll federate an ArcGIS Video Server site with your portal, request a certificate from a trusted CA and configure the portal to use it.

Software prerequisites

ArcGIS Video Server can be installed on its own or with other ArcGIS Enterprise 11.3 components.


Whether you are installing a new deployment or upgrading from an earlier version, ensure that all the software components—the ArcGIS Enterprise portal, an ArcGIS Server site, and ArcGIS Data Store—are installed and running ArcGIS Enterprise 11.3.

During ArcGIS Video Server set up, you will federate the new ArcGIS Video Server site with your Enterprise portal.

Domain name system and fully qualified domain name recommendations

It's recommended that you configure your organization's domain name system (DNS) to include fully qualified domain name (FQDN) entries for the ArcGIS Video Server site. The ArcGIS Enterprise portal will request the FQDN of your server site when you federate it.

Supported web browsers

The ArcGIS Video Server installation wizard is supported by all web browsers including, but not limited to, the following:

  • Google Chrome version 118 and later
  • Microsoft Edge version 118 and later
  • Mozilla Firefox version 121 and later
  • Mozilla Firefox version 115 (ESR)
  • Safari version 16 and later