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Upgrade a base deployment with ArcGIS Enterprise Builder

ArcGIS Enterprise Builder can upgrade a base deployment previously installed by the builder. The same limitations apply as with installation.

Note:

Deployments set up using another method cannot be upgraded using the ArcGIS Enterprise Builder.

Summary of upgrade

The following is a summary of the steps you must take to upgrade a base deployment using ArcGIS Enterprise Builder:

  1. Review and complete prerequisite steps.
  2. Run the ArcGIS Enterprise 11.4 Builder installation program to install 11.4 components.
  3. Use the configuration wizard or upgradebasedeployment command line utility to perform the upgrade.
  4. Complete postupgrade steps.

Prerequisites

Carefully review the following information and complete any required actions before you upgrade using ArcGIS Enterprise Builder:

  • Read the system requirements for ArcGIS Enterprise Builder to ensure your hardware meets current requirements.
  • Upgrading directly to 11.4 from version 10.7 or 10.7.1 is not supported. To upgrade ArcGIS Enterprise 10.7 or 10.7.1 using ArcGIS Enterprise Builder, first upgrade to an interim version (10.8.x-11.3), and then upgrade that version to 11.4. Read the upgrade documentation for the interim ArcGIS Enterprise Builder version to confirm direct upgrades are supported for the version you start with.
  • Upgrading directly to 11.4 from version 10.6.1 or earlier is not supported. To upgrade ArcGIS Enterprise 10.6.1 or earlier using ArcGIS Enterprise Builder, first upgrade to an interim version (10.8.x or 10.9.x), then upgrade that version to 11.4. Read the upgrade documentation for the interim ArcGIS Enterprise Builder version to confirm direct upgrades are supported for the version you start with.
  • You must reauthorize your software for 11.4. You can access new authorization files in My Esri, along with the ArcGIS Enterprise Builder file.
  • The Run As accounts for all ArcGIS Enterprise software components must be identical.

Run the ArcGIS Enterprise 11.4 Builder setup program

Follow the steps below to install updated base ArcGIS Enterprise components using ArcGIS Enterprise Builder.

  1. Launch the setup program using the Builder.exe file.
  2. Read the master agreement and accept it, or exit if you do not agree with the terms.
  3. The destination folder of your previously installed ArcGIS Enterprise Builder components will be already provided. You cannot change this destination folder during an upgrade.
  4. Click Next to continue the setup program.
  5. Provide the password for the account specified.

    This is the account all ArcGIS Enterprise components were run as. You must use the correct password for this user or the setup program will return an error message. Contact your system administrator if you do not know the password for the specified user account.

  6. When upgrading an existing deployment, you will not be able to change the ArcGIS Web Adaptor (IIS) names for your hosting server and Enterprise portal. The setup program will configure ArcGIS Web Adaptor (IIS) names based on your previous configuration.
  7. At the software authorization dialog box, provide the location of the 11.4 authorization files for Portal for ArcGIS and ArcGIS Server.

    These authorization files must be for the version you are installing.

Once the installation is updated to 11.4, the configuration wizard automatically launches in your default web browser.

Upgrade the ArcGIS Enterprise deployment

After the installation is complete, you can use the configuration wizard to upgrade ArcGIS Enterprise, or close the browser and use the upgradebasedeployment command line utility to upgrade the base deployment.

Upgrade using the configuration wizard

To upgrade using the configuration wizard, complete the following steps:

  1. If it's not already open, browse to the configuration wizard's URL, which is in the format http://mymachine.mydomain.com:6080/arcgis/enterprise.

    Alternatively, you can search your machine for the ArcGIS Enterprise Configuration Wizard and launch it using the shortcut.

    Caution:

    Do not close or refresh the browser when the upgrade is in progress.

  2. Read the information on the initial landing page, which explains that the wizard needs to use a secure connection, and click Next.

    The wizard redirects to secure port 6443. The browser will return a security warning; this is expected the first time you access the secure wizard. Continue past the warning. How you continue varies by web browser.

  3. On the License and Upgrade ArcGIS Enterprise page of the wizard, browse to your portal .json file that contains authorized user types and apps.

    This file is obtained from My Esri.

  4. Click Upgrade.

    This triggers the upgrade process and opens a progress page (Configuring a Deployment). The upgrade process will take a few minutes to complete.

When the upgrade wizard is complete, a final page will confirm this. Close this page to follow the postupgrade steps.

Upgrade using the command line utility

After you install the software with ArcGIS Enterprise Builder, you can upgrade the base deployment using the upgradebasedeployment command line utility.

You must run the command line utility as a Windows administrator.

The upgradebasedeployment command line utility is located in <ArcGIS Server installation directory>\tools\upgradebasedeployment.

By default, that location is C:\Program Files\ArcGIS\Server\tools\upgradebasedeployment .

The following describes the parameters used in the command line utility:

  • -lf—Specifies the path to the portal .json license file. If you are upgrading to a version within the same release series, this property is ignored and you can import a new license file after upgrading if needed. The portal .json license file is obtained from My Esri.
  • -s—Upgrades the base ArcGIS Enterprise deployment silently; you will not be prompted to proceed.
  • -h—Displays help and exits the program.

Follow these steps to upgrade ArcGIS Enterprise using the upgradebasedeploymentutility:

  1. Open a command prompt.
  2. In the command prompt, change the working directory to the location of the upgradebasedeploymentutility, for example, <ArcGIS Server installation directory>\tools\upgradebasedeployment.
  3. Type the upgradebasedeployment command and parameter directly in the command prompt.
  4. upgradebasedeployment.bat -lf <path to portal json file> -s

Once the upgrade completes, you are provided with links to the portal and hosting server site.

Proceed with the postupgrade steps.

Postupgrade steps

After you upgrade the ArcGIS Enterprise deployment using ArcGIS Enterprise Builder, confirm the deployment is functional. There are additional optional steps you may need to complete as well.

  1. Verify that you can sign in to the ArcGIS Enterprise portal website through the ArcGIS Web Adaptor URL as an administrator of your organization. The URL is formatted https://webadaptorhost.example.com/webadaptorname/home.
    Note:

    Check the index using the ArcGIS Portal Administrator Directory. If it's out of sync, reindex Portal for ArcGIS.

  2. Restore any customization you previously configured for the ArcGIS Enterprise portal.

    When restoring portal customizations in 11.4, it's recommended that you do not replace the files you modified in the previous version. This may adversely affect your 11.4 deployment. Instead, open each file at 11.4 and recreate the customizations to ensure you're using current, supported functionality.

  3. Optionally, use the serverScan.py and portalScan.py scripts to check for security best practices with your upgraded ArcGIS Server and ArcGIS Enterprise portal.