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Configure general settings

Members of the default administrator role or custom roles with the appropriate administrative privileges can configure general settings for the site. You can enter a name, logo, and summary for your site. You can also choose a default language, create a custom contact link, and define a shared theme for web apps created by organization members. The default language for the portal website is English. To change the language settings, sign in as an administrator and follow the steps below.

  1. Verify that you are signed in as a default administrator or custom role with the appropriate privileges to manage portal settings.
  2. At the top of the site, click Organization and click the Settings tab.
  3. Click General.
  4. Configure any of the following general settings:

Organization profile

The organization profile includes options for a name, logo, and summary for your organization. This information is displayed for organization members and visitors to your website.

In the Name text box, provide a name that will appear on the home and organization pages, in the gallery title, and in any correspondence with members of your organization. The name can contain up to 55 characters.

The logo appears on the legacy home page. To add a logo, click Upload logo and browse to the image file on your computer. Acceptable image formats are PNG, GIF, and JPEG. For best results, the logo should be 100 pixels wide by 100 pixels high. Pan and zoom to what you want to appear in your logo. Depending on the size and resolution of your image file and how far you zoom in to customize the thumbnail, the image can be resampled and scaled when it's saved. To remove your existing logo, click Delete.


The logo setting is only available for organizations that have the legacy home page available.

Provide a short summary for your organization that will appear on the sign-in page associated with your custom apps and sites by clicking Add a summary. The summary can contain up to 310 characters.

Contact link

Click Set up and enter a website URL or mailto: link for the custom Contact Us link at the bottom of the site. Be aware that if your organization allows anonymous access, anyone who finds your URL will be able to see your contact information. Check the Enable box to show the contact link and click Save. Uncheck the box to hide the contact link.

Organization defaults

You can set your organization's default language and number and date format.


Choose the default display language of the website. The language you specify determines the language that appears in the user interface as well as the way time, date, and numerical values appear. By default, the organization language is set to English. To specify another language for the website, choose the desired language from the drop-down list, or choose Browser Default to use the browser's language setting for the website.

Individual members can set their own preferred language in their user profile. This allows users to override the organization language after they sign in to the website. Users who do not have an account in the Enterprise portal cannot specify their own language. If your website is accessed by anonymous users, consider using the Browser Default setting.


Changing the locale of the organization only updates the user interface of the portal to display in the language you prefer. To view the portal help in a non-English language, you'll need to download and install the language pack from My Esri.

Number and date format

If the language in your profile is set to English, French, German, Italian, or Spanish, you can change the way numbers and dates are displayed in the ArcGIS Enterprise portal. For example, if the language is set to English, you can choose to display dates and numbers using the formats defined in the Common Locale Data Repository (CLDR) for Australia, Great Britain, Canada, or the United States.

Individual organization members can change the number and date format through their profile page.


Currently, you can only set the Number and date format option when English, French, German, Italian, or Spanish is selected as the language. The Number and date format setting is not reflected in the date values displayed in attribute tables, map labels, or animation time slices, or when viewing pop-ups. However, you can create a simple Arcade attribute expression using the Text() function to change the format of dates in pop-ups.

Administrative contacts

Choose the administrator or administrators who will be listed as points of contact for your ArcGIS Enterprise portal. If these contacts are provided, the names of the specified administrators will be visible to all nonadministrator organization members on the Organization page. If the administrative contacts provide contact details, such as an email address, add this information to the Bio section of the user's profile. If email settings are configured, these administrators will receive automatic email notifications about password policy changes as well as license expiration notices.

Shared theme

Specify the brand colors and logo (if needed) to apply to apps created with ArcGIS Experience Builder, Instant Apps, Web AppBuilder, and ArcGIS Configurable Apps templates, stories created with classic Esri Story Maps, and ArcGIS Enterprise Sites.

To specify colors, click Manage shared theme colors and set the colors for your headers, buttons, and body. A contrast ratio appears for the shared theme colors you specify. Contrast ratio is a measure of legibility based on WCAG 2.1 accessibility standards; a contrast ratio of 4.5 is recommended to adhere to these standards.

To specify a logo, click Upload shared theme logo to upload an image file that will be stored as a public item in your content. You can also make the logo clickable by entering the target website URL in the Logo link text box. The logo URL reference must use the HTTPS protocol or it will not be recognized as valid. These settings will be applied automatically to any new supported apps and ArcGIS Enterprise sites that members of your organization create. Currently, most classic Story Maps and other configurable apps support Shared theme.

Navigation bar

Use the Page visibility setting to specify who can access the main website pages—gallery, groups, and so on—and the search from the navigation bar at the top of the site. For example, you can make the Groups link visible for organization members only or for everyone who visits the site. Click Manage navigation bar links, select the desired options, and click Save.


The Home link is always visible to everyone and the Content link is always visible to organization members. The Organization link is visible to members who have the appropriate privileges.

Help source

The Help source option specifies whether your organization's access to help topics is derived from a publicly available or installed source. By default, the source is set to the local, installed source. When internet access is available, enable this option to deliver help from Esri's public web help.