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Upgrade deployments using the ArcGIS Enterprise Cloud Builder for Amazon Web Services app

If you created a deployment using the ArcGIS Enterprise Cloud Builder for Amazon Web Services 11.0, 11.1, 11.2, 11.3, 11.4, or 11.5 app, you can use the ArcGIS Enterprise Cloud Builder for Amazon Web Services 12.0 app to upgrade the deployment.

If you created a deployment using the 10.9 or 10.9.1 ArcGIS Enterprise Cloud Builder for Amazon Web Services app, use ArcGIS Enterprise Cloud Builder for Amazon Web Services to upgrade to an interim version and then upgrade to 12.0.

Before you upgrade

Before you upgrade a deployment created using the ArcGIS Enterprise Cloud Builder for Amazon Web Services app, review the following information and complete all required tasks:

  • Read ArcGIS upgrades on Amazon Web Services to determine if your deployment requires that you perform extra tasks before upgrading to 12.0. Complete all required tasks before upgrading to 12.0.
  • Ensure you have the required ArcGIS licenses for the version to which you want to upgrade. Download the license files from your account in My Esri.
  • Download and install the latest version of ArcGIS Enterprise Cloud Builder for Amazon Web Services.
  • Create a backup of the deployment so you can restore if there are any problems with the upgrade. If the upgrade fails, Cloud Builder may not be able to restore the deployment to its original state.

Upgrade a deployment

Follow these steps to use the Cloud Builder app to upgrade a supported deployment:

  1. Open the ArcGIS Enterprise Cloud Builder for Amazon Web Services app from the Start menu on your computer.
  2. Connect to your Amazon Web Services account by doing one of the following:
    • Provide the access key ID and secret access key for your account and click Sign In.
    • Choose the Amazon Web Services profile you defined on the machine where you're running Cloud Builder and click Sign In. See the AWS documentation for information about configuring a local profile.

    Once Cloud Builder connects to your AWS account, it proceeds to the Deployment page.

  3. Click the Upgrade deployment button Upgrade deployment next to the deployment you want to upgrade.

    This button is available only if the deployment was created using the ArcGIS Enterprise Cloud Builder for AWS app and the deployment status is Completed.

    The Upgrade Deployment Checklist page appears.

  4. Read all the items on the Upgrade Deployment Checklist page and confirm that you completed each one. If you have not completed all the checklist items, click Cancel to close Cloud Builder.

    You can run Cloud Builder again once you complete all the items in the checklist. Do not proceed until you have completed all the items.

  5. Once you check all the items in the checklist to confirm you completed them, click Next to proceed to the License Files page.
  6. Depending on the deployment type, the appropriate License Files pages will appear in sequence. For example, if you have an ArcGIS Enterprise deployment and a federated ArcGIS Image Server site, you'll see a page for the ArcGIS Enterprise components that require a license (Portal for ArcGIS and the hosting server) and a page for ArcGIS Image Server.
  7. In each License Files page, choose or upload the correct license files.

    Ensure all licenses in the deployment are for the same release.

    • If this is the first deployment you upgrade to the latest release, you must upload the license files to the Cloud Builder Amazon Simple Storage Service (S3) deployment bucket. Click the Upload button Upload, browse to the license file on your local disk, and click Upload. Do this for each unique license in the deployment.
    • If you upgraded another deployment to the latest release before upgrading this deployment, the license files will be available for you to choose from the drop-down lists.
  8. After you select or upload all required license files and select a user type (if necessary), click Next to proceed to the deployment summary.
  9. Review the deployment summary. Expand each section to confirm the correct information, such as license version, is in the summary. You can click Download to save a JSON file containing the summary information.
  10. If the summary information is correct, click Upgrade.
    Caution:

    Do not close the progress window or the Cloud Builder app until the upgrade completes.

  11. If the deployment includes an ArcGIS GeoEvent Server site, you must import the site's configuration using the file you exported before you started the upgrade process.

When the deployment upgrades successfully, the deployment status shows as Completed, and you can open the portal or ArcGIS Server Manager by clicking the link for the deployment type.

If the deployment upgrade fails, you must delete this deployment and restore from the backup you created before upgrading.