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Manually enable IIS and required components

ArcGIS Web Adaptor requires that IIS and specific IIS components be enabled on supported Windows operating systems. The setup will not proceed if IIS is not detected and specific IIS components are not enabled.

If you've already enabled IIS but are missing the required IIS components, the installation displays a message indicating that certain IIS components are missing. You have the option to allow the installation to automatically enable the required IIS components. However, depending on your organization's security policies, it may be necessary to manually enable the required IIS components as described below.

To enable IIS and the required components on Windows Server 2012/2012 R2, Windows Server 2016, and Windows Server 2019, complete the following steps:

  1. Open Server Manager and click Manage > Add Roles and Features. Click Next.
  2. Select Role-based or feature-based installation and click Next.
  3. Select the appropriate server. The local server is selected by default. Click Next.
  4. Enable Web Server (IIS) and click Next.
  5. No additional features are necessary to install the Web Adaptor, so click Next.
  6. On the Web Server Role (IIS) dialog box, click Next.
  7. On the Select role services dialog box, verify that the web server components listed in the Required IIS components section are enabled. Click Next.
  8. Verify that your settings are correct and click Install.
  9. When the installation completes, click Close to exit the wizard.

To enable IIS and the required components on Windows Server 2008/2008 R2, complete the following steps:

  1. Click Start > Administrative Tools > Server Manager.
  2. On the left panel of the Server Manager dialog box, click Roles.
    1. If IIS has not been enabled, click Add Roles on the Roles Summary panel. Click Next and enable Web Server (IIS) in the list. Then, click Next and select Role Services in the left panel.
    2. If IIS is already enabled, but not all required components have been enabled, click Add Role Services in the Web Server (IIS) panel on the right.
  3. On the Select Role Services dialog box, verify that the web server components listed below are enabled.
  4. After enabling the required IIS components, click Next > Install.

To enable IIS and the required components on Windows 10 and Windows 8/8.1, complete the following steps:

  1. Open Control Panel and click Programs and Features > Turn Windows features on or off.
  2. Enable Internet Information Services.
  3. Expand the Internet Information Services feature and verify that the web server components listed in the Required IIS components section are enabled.
  4. Click OK.

Required IIS components

The IIS components listed below satisfy the minimum requirements to run the Web Adaptor. If other IIS components are enabled, they do not need to be removed.

  • Web Server
    • Common HTTP Features
      • Default Document
      • Static Content
    • Security
      • Request Filtering
      • Windows Authentication
    • Application Development
      • .NET Extensibility 4.5 or later
      • ASP.NET 4.5 or later
      • ISAPI Extensions
      • ISAPI Filters
      • WebSocket Protocol
  • Management Tools
    • IIS Management Console
    • IIS Scripting Tools
    • IIS Management Service


In this topic
  1. Required IIS components