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Configure general settings

As an administrator of your organization, you can enter a name, thumbnail image, and description for your site. You can also choose a default language, create a custom contact link, and define a shared theme for web apps created by organization members. This is a privilege reserved for the administrator role. The default language for the portal website is English. To change the language settings, sign in as an administrator and follow the steps below.

  1. Sign in to the portal website as an administrator of your organization and click Organization on the top menu.

    Your organization page appears.

  2. Click Edit Settings.
  3. Click General on the left side of the page.
  4. Configure any of the following general settings:
    • For Logo and Name, enter the name you want to represent your website in the Name field. Your name can contain up to 55 characters. To add a logo, click Click to change thumbnail and browse to the image file on your desktop. Acceptable image formats are PNG, GIF, and JPEG. To remove your existing logo, click the X in the upper corner of the thumbnail.

      The name is displayed in the gallery title and on the organization page. The logo is displayed on the home and organization pages. For best results, the logo should be 65 pixels wide by 65 pixels high. If your logo is a different dimension, it is resized to 65 by 65 on all pages except the home page and may appear warped. On the home page, your logo is not resized and appears within the banner image.

      If you use HTML to configure the home page banner, the logo and portal name do not appear unless you include them in your HTML.

    • For Description, enter a description for your organization. To paste or type your own supported HTML code, switch to the HTML source code view.

      If you want the description to appear on the home page, check Show description toward bottom of Home Page. It appears under the banner.

      Default text is inserted in the description at the bottom of the home page. To remove or change this text, type your own description.

    • For Organization Summary, enter a short summary of your organization that will appear on the sign in page associated with your custom apps and sites. The summary can contain up to 310 characters.
    • The Language option allows you to determine the default display language of the website user interface as well as the way time, date, and numerical values appear. By default, the organization language is set to English. To specify another language for the website, choose the desired language from the drop-down list, or choose Browser Default to use the browser's language setting to display the website.

      Individual members can set their own preferred language in their user profile. This allows users to override the organization language after they sign in to the website. Users who do not have an ArcGIS organizational account cannot specify their own language. If your website is accessed by users who do not have an organizational account, consider using the Browser Default setting.


      Changing the locale of the organization will only update the user interface of the portal to display in the language you prefer. To view the portal help in a non-English language, you'll need to download and install the language pack from My Esri.

    • For Link, check the Contact Us box and enter a website URL or mailto: link for the custom contact link at the footer of the site. Be aware that if your organization allows anonymous access, anybody who finds your URL will be able to see your contact information. Uncheck the box to hide the contact link. The Contact Esri link always appears in the footer; you cannot hide it.
    • For Shared Theme, specify the brand colors and logo (if needed) that you want to apply to supported configurable web apps and Story Maps, and Web AppBuilder apps. If you want to specify a logo, you can enter a URL reference for the logo in the Logo Image box or click Upload Logo to upload an image file that will be stored as a public item in your content. The logo URL reference must use the HTTPS protocol or it will not be recognized as valid. You can also make the logo clickable by entering the target website URL in the Logo Link box. After you save your changes, these settings will be applied automatically to any new supported apps that members of your organization create. Currently, most Story Maps and other configurable apps support Shared Theme.
    • To make web apps available to all organization members, you can add them to the App Launcher window. Premium apps you license and provision to users automatically appear in the app launcher for those users to whom a license is assigned. To make other web apps available to all organization members, see Manage apps in the app launcher.
  5. Click Save to save the changes you've made.