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Upgrade ArcGIS Server

The ArcGIS Server 11.3 setup package is capable of upgrading 10.7 and later versions currently installed on your system. To do so, follow the instructions below.


The upgrade process will restart all of your ArcGIS Server services. You should consider your ArcGIS Server site to be offline during the upgrade.

Migrate ArcMap runtime services to the ArcGIS Pro runtime

Beginning with ArcGIS Enterprise 11.0, ArcGIS Server no longer supports the ArcMap service runtime. You cannot publish services from ArcMap (including those published using the version of ArcPy installed with ArcMap) to ArcGIS Server sites.

When you upgrade ArcGIS Server from 10.9.1 or earlier to 11.3, you will see the following behavior for existing web layers:

  • The following existing map, image, and geodata services that use the ArcMap service runtime will be migrated to the ArcGIS Pro service runtime as part of the upgrade process. The service configuration will remain the same after the service has been migrated.
    • Map services (with or without KML enabled)
    • Feature services (map services with feature access enabled)
    • Image services
    • WMS services (map services with WMS enabled)
    • WCS services (map services with WCS enabled)
    • WFS services (map services with WFS enabled)
    • Network Analysis services (map services with Network Analysis enabled)
    • Geodata services
  • If any of the migrated map, image, or geodata services contain data that the ArcGIS Pro runtime does not support, the layers will be removed from the service after you upgrade.
  • Geocode and geoprocessing services that use the ArcMap service runtime will not function until you migrate or republish them.

For more information on migrating services, see Migrating services to the ArcGIS Pro service runtime.

Upgrade ArcGIS Server from 10.7 and later

The ArcGIS Server 11.3 setup package is designed to detect and upgrade an existing installation of ArcGIS Server on the target system. There is no need to obtain and install each previously released version in sequence or to uninstall your previous version of ArcGIS Server.

Upgrade ArcGIS Server from 10.6.1 or earlier

Upgrading directly to ArcGIS Server 11.3 from version 10.6.1 or earlier is not supported. To upgrade to ArcGIS Server 11.3 from version 10.6.1 or earlier, first upgrade to an interim version (10.7–10.9.1). Then upgrade that version to ArcGIS Server 11.3. This will preserve your site's configuration store and server directories.


Read the upgrade documentation for the interim version to confirm direct upgrades are supported for the ArcGIS Server version you are starting with.

Sites at version 10.0 and earlier cannot keep existing content or directories. You must uninstall the software and install ArcGIS Server 11.3 as a new site.

Prepare to upgrade ArcGIS Server

Before upgrading, carefully review the following information. See the full list of frequently asked questions for upgrading ArcGIS Server.

  • If you're upgrading to 11.3 from an earlier version, you must reauthorize your software with a new authorization file for 11.3. You can access your new authorization files in My Esri.
  • For your ArcGIS Enterprise portal to function, it must be the same version as your hosting server. You also must reinstall your ArcGIS Web Adaptor instances to the same version as ArcGIS Server.
  • Do not unfederate any server federated with a portal when you upgrade your deployment. This adversely impacts your portal deployment, as users will be unable to access, share, or use ArcGIS Server services in the portal.
  • When upgrading an ArcGIS Server site, ensure adequate space is available in the /tmp directory to store contents for the upgraded site. Determine the size for both the <install dir>/usr/config-store and <install dir>/usr/directories to approximate ample space.

  • Your ArcGIS Enterprise portal's version must match the version of the hosting server, any GeoAnalytics Server, any GeoEvent Server, and any raster analysis server federated with it. For information on supported versions for other federated servers, see Federate an ArcGIS Server with your portal.
  • If you back up your ArcGIS Server site before upgrading, you can use the backup if you need to roll back to the previous version. For steps on how to back up your ArcGIS Server site before upgrading, see Back up and restore your ArcGIS Server site configuration.
  • If your site is in read-only mode, the site mode will be set to editable when you upgrade. After all machines in your site have been successfully upgraded, the site will remain in editable mode. You can switch back to read-only mode once your upgrade is complete.
  • Before upgrading, clear the cache of all web browsers used to access the ArcGIS Server deployment.
  • Before you upgrade your ArcGIS Server site, ensure that any databases you use with the site are supported at the upgraded ArcGIS Server release. See the relevant ArcGIS relational database management system requirements topic below for details. Use the Other versions drop-down list to choose the ArcGIS version to which you'll be upgrading.
  • Before upgrading, check that required ports are open for communication.

ArcGIS Enterprise upgrade order

The recommended order to upgrade the components in your ArcGIS Enterprise deployment is as follows:

  1. Upgrade Portal for ArcGIS.
  2. Upgrade ArcGIS Web Adaptor (for Portal for ArcGIS).
  3. Upgrade the ArcGIS Server site serving as the portal's hosting server.
  4. Upgrade ArcGIS Web Adaptor (for ArcGIS Server).
  5. Upgrade ArcGIS Data Store.
  6. If your ArcGIS Enterprise deployment includes federated servers, upgrade them.

    Most federated servers must match the version of the base ArcGIS Enterprise deployment. For more information about supported versions for federated servers, see Federate an ArcGIS Server with your portal.

    See the upgrade information for the type of federated servers you need to upgrade.

Upgrade a multiple-machine site

If you have a multiple-machine ArcGIS Server site, you need to upgrade each machine in the site to version 11.3. It's recommended that you upgrade each ArcGIS Server machine sequentially; that is, wait until the first machine is upgraded before continuing the upgrade on the next one. Each ArcGIS Server machine in the site must be at the same version number and be licensed the same.

If you have ArcGIS Web Adaptor configured with your machines, upgrade each ArcGIS Web Adaptor instance once its corresponding ArcGIS Server machine has finished upgrading.

If you have a multiple-machine ArcGIS GeoAnalytics Server site, follow the additional steps in the Upgrade ArcGIS GeoAnalytics Server section below when upgrading.

Upgrade ArcGIS Server on Linux

  1. From the command prompt, launch the ArcGIS Server 11.3 setup script as the same user that installed the existing earlier version, for example, <CD ROOT or untar directory>/Setup.

    You do not need to stop ArcGIS Server before launching this script. See the instructions for installing ArcGIS Server silently for the setup options and sample syntax.


    To launch the setup script from the ArcGIS Server 11.3 setup media, click the setup script, and click the Run in Terminal button.

  2. The setup detects your existing earlier version of ArcGIS Server on the target machine and prompts you to continue or exit the upgrade. The following is an example:

    ArcGIS Server 11.3 (Linux)
    Your ArcGIS Server <Previous Version> is installed at:
    Confirm Settings
    Product to upgrade:             ArcGIS Server <Previous Version> (Linux)
    Location to upgrade:            /home/ags/arcgis/server
    Your ArcGIS Server <Previous Version> will be stopped when performing the upgrade and 
    ArcGIS Server 11.3 will be started after the upgrade completes.
      'y' to continue with these settings
      'q' to exit without upgrading this product
    Enter choice [y,q] (y):

    To avoid being prompted for confirmation, run /Setup -l yes -m silent instead of /Setup.

  3. Type y and press Enter to accept the detected settings and continue with the update.

    Wait while ArcGIS Server is upgraded to 11.3. This may take several minutes.

  4. After installation is complete, you must use the authorizeSoftware tool to reauthorize ArcGIS Server with a new license file. You can access your new authorization files in My Esri. You can choose to authorize your software later, but you must complete this workflow before moving on to the next step of the upgrade process.


    If you'll be authorizing your ArcGIS Server as multiple licensing roles, you'll need to run the authorizeSoftware tool again, once for each licensing role you apply to the machine.

    If your ArcGIS Server license has an expiration date, consider updating the licenses in your enterprise geodatabases after upgrading and updating your ArcGIS Server license.

  5. Once authorized, open ArcGIS Server Manager and click Continue Server Upgrade to complete the upgrade on your first machine.

    You must use ArcGIS Server Manager on the local machine where you're running the upgrade to complete this step, and you should run the upgrade one machine at a time. If a local host is not available, you can access ArcGIS Server Manager through the fully qualified domain name of the server machine on port 6443 ( You cannot use Continue Server Upgrade in a ArcGIS Web Adaptor or load balancer.

    You can also use the upgradeserver command line utility to complete the upgrade and postupgrade operations silently. In the command line, browse to your <Server install directory>/tools/upgradeserver folder and run the following: -s. For assistance, run the command with -h or --help.


    If errors are returned when you use Continue Server Upgrade, you may need to address the errors before you can continue. For example, if you encounter an error about an invalid license, you must reauthorize the software using a valid license. You can retry by clicking Continue Server Upgrade again.

  6. If you'll use the upgraded ArcGIS Server as an ArcGIS GeoAnalytics Server or for raster analysis with ArcGIS Image Server and you haven't previously used either of these roles, follow these steps to use your upgraded ArcGIS Server site for these purposes:
    1. Be sure you authorized the site with an ArcGIS GeoAnalytics Server or ArcGIS Image Server licensing role.
    2. Sign in to the portal federated with your site. Sign in as a member of the default Administrator role. The portal URL is in the format<webadaptorname>/home.
    3. Click Organization > Settings > Servers.
    4. On the Servers page, click Validate server sites to verify that the federated server you want to use as an ArcGIS GeoAnalytics Server or raster analysis server can still communicate with the portal. A green check mark appears next to Status for each valid federated server.
    5. Once you verify that the server is valid, configure it as the portal's ArcGIS GeoAnalytics Server or raster analysis server by clicking the current Server role assigned to the server and turning on GeoAnalytics Server or Raster Analysis Server.
  7. If you're upgrading from version 10.4.1 or earlier, restart the ArcGIS Server service on the machines for the portal's hosting server and for the federated server that will be used as an ArcGIS GeoAnalytics Server or for raster analysis with ArcGIS Image Server.

If you have a multiple-machine ArcGIS Server site, repeat the steps above on the remaining machines in your site.

If you configured ArcGIS Web Adaptor to work with your site, you'll need to install a 11.3 ArcGIS Web Adaptor as well. Follow the instructions for the type of web adaptor you use


If you federated an ArcGIS Server site with your portal and you're using ArcGIS Web Adaptor with your site, sign in to the machine hosting the Web Adaptor and uninstall ArcGIS Web Adaptor. Take note of the Web Adaptor name; you must use the same name when you reinstall.


To change the passwords or database instance names for the database connection files used with services published from ArcGIS Server 10.1 to 10.3, you must run the externalizeconnectionstrings utility. Even if you upgrade your site to ArcGIS Server 10.4 or later, if the service was published to an ArcGIS Server 10.1.x, 10.2.x, or 10.3.x site, you must run this utility on the service before you can update the password or database instance used in the database connection. You only need to run the utility one time on each service.

If you customized a service with server object extensions (SOEs) or server object interceptors (SOIs), restart the service after upgrading ArcGIS Server.

Upgrade ArcGIS GeoAnalytics Server

If you have a multiple-machine GeoAnalytics Server site, you must complete additional steps when upgrading your deployment as follows:

  1. Stop the ArcGIS Server service on all machines in the GeoAnalytics Server site using the command.
  2. Check for any detached ArcGIS Server processes that are known to impede the upgrade process as follows:
    1. Use the ps -ef | grep arcgis/server command to identify any detached processes.
    2. Look for any processes with paths beginning with <ArcGIS Server install location>/arcgis/server. For any of these processes, use the kill -9 command to terminate them.
    3. Repeat this workflow for all machines in the GeoAnalytics Server site.
  3. When you're sure that no detached ArcGIS Server processes are still running, follow steps 1 through 5 of the previous section to upgrade the primary machine in your GeoAnalytics Server site.
  4. Repeat these steps for each machine in the site.
  5. When all machines have been upgraded, run again to stop the ArcGIS Server service on all machines. Wait at least five minutes to allow the system to make necessary adjustments.
  6. After at least five minutes have elapsed, run the command utility to restart the ArcGIS Server service on all machines in your site. Again, wait at least five minutes after running the operation.
  7. Use the Compute Platform Health Check operation in the ArcGIS Server Administrator Directory to verify that your GeoAnalytics Server site is ready to use.

Scan for security best practices

It is recommended that you use the script to check for security best practices with your ArcGIS Server site after installation.