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ArcGIS Video Server 11.3 system requirements

The system and hardware requirements for ArcGIS Video Server are listed below.

Internet access is required when installing ArcGIS Video Server on Linux. During installation, the installer will retrieve specific dependencies of the Linux environment being configured.

Hardware requirements

It is highly recommended that you install ArcGIS Video Server in an NVIDIA GPU environment that supports NVENC (encoding) and NVDEC (decoding) for optimal publishing, encoding, use, and dissemination of video services. Driver version 530.41.03 or higher is required. See the NVIDIA support matrix for a complete list of GPU cards that support video encoding and decoding.

For a production environment, minimum hardware requirements are not listed because the user and business needs for the software may vary. These requirements must be considered in determining hardware needs to meet performance and scalability expectations.

Port availability

Verify that port 21443 is available on the ArcGIS Video Server machine. Port 21443 must be reachable by ArcGIS Web Adaptor (if used) or external clients. If a firewall is in place between ArcGIS Web Adaptor or external clients, open port 21443 in the firewall.


This component is only one part of an ArcGIS Enterprise deployment. See ArcGIS Enterprise system requirements for a diagram and links to information about the ports needed to communicate with other components in an Enterprise portal.

Temporary space requirements

By default, resources are extracted to the system /tmp directory. This directory must have read, write, and run permissions enabled. If the required space is not available in the /tmp directory, the setup program will attempt to extract resources to your HOME directory. If the required space is not available in your HOME directory, the setup program will report an error indicating this problem. You can specify an alternate temporary location by setting the IATEMPDIR environment variable.

Linux operating system requirements

The 64-bit operating systems described below satisfy the minimum operating system requirements. Support is not provided for 32-bit operating systems; the setup will only proceed if the operating system is 64 bit. Machines with an underscore in the name are not supported. The setup will not proceed if an underscore is detected in the machine name.

The operating system of your ArcGIS Video Server machines can be different from those of the other machines in your ArcGIS Enterprise deployment. The most common scenario for this is to deploy ArcGIS Video Server on Linux machines while the rest of the ArcGIS Enterprise deployment is on Microsoft Windows machines.

You cannot install the software as a root user. If you attempt to do so, the installation will not proceed, and a software diagnostics tool will display an error message indicating that you cannot install as root.

Do not install the software on an OS (binary) that has been modified. Esri does not provide support for products installed on a developer's release of an operating system.

Supported operating systemLatest update or service pack tested

Red Hat Enterprise Linux Server 9

Update 2

SUSE Linux Enterprise Server 15

Service Pack 4

Ubuntu Server LTS 20.04


Ubuntu Server LTS 18.04


Oracle Linux 9


Prior and future updates or service packs on these operating system versions are supported unless otherwise stated. The operating system version and updates must also be supported by the operating system provider.

File handle and process limits

ArcGIS Server is a data-intensive server product, and many of its data formats consist of hundreds of thousands of files. In heavily used systems, thousands or tens of thousands of files may be in use at any given time. If there are insufficient file handles and processes, requests may fail randomly, leading to system downtime. The actual number of file handles and processes needed varies based on the data and the number of instances (threads or processes) running. Setting a file handle limit of 65,535 and a process limit of 25,059 ensures that the system remains running.

There are soft and hard limits for file handles and processes on Linux. To determine the hard limits, use the ulimit -Hn -Hu command (or the limit -h descriptors if you're using csh). To determine the soft limits, use the ulimit -Sn -Su command (or the limit descriptors if you're using csh).

To increase the soft and hard limits, you need to edit the /etc/security/limits.conf file with superuser access. For example, you can add four lines in the file as follows and change the values for the limits:

<ArcGIS Server installation user> soft nofile <file limit>
<ArcGIS Server installation user> hard nofile <file limit>
<ArcGIS Server installation user> soft nproc <process limit>
<ArcGIS Server installation user> hard nproc <process limit>

After making this change, log out and log back in with the particular user for the new values to take effect. To verify that the limits have been modified appropriately, use the ulimit -Hn -Hu and ulimit -Sn -Su commands as described above.

Cloud implementation

ArcGIS Video Server can manually be deployed in Microsoft Azure and Amazon Web Services. Full support for Microsoft Azure and Amazon Web Services cloud formation templates are not currently supported.

SSL certificates

ArcGIS Video Server is preconfigured with a self-signed certificate that allows the server to be initially tested and to help you quickly verify that the installation was successful.

You must request a certificate from a trusted certificate authority (CA) and configure ArcGIS Video Server to use it. This can be a domain certificate issued by your organization or a CA-signed certificate. The certificate must have a Subject Alternative Name (SAN) configured or ArcGIS Video Server will not work properly.

Portal for ArcGIS also includes a preconfigured self-signed certificate. Because you'll federate an ArcGIS Video Server site with your portal, request a certificate from a trusted CA and configure the portal to use it.

Software prerequisites

ArcGIS Video Server can be installed on its own or with other ArcGIS Enterprise 11.3 components.


Whether you are installing a new deployment or upgrading from an earlier version, ensure that all the software components—the ArcGIS Enterprise portal, an ArcGIS Server site, and ArcGIS Data Store—are installed and running ArcGIS Enterprise 11.3.

During ArcGIS Video Server set up, you will federate the new ArcGIS Video Server site with your Enterprise portal.

As part of the base deployment, ArcGIS Data Store is required. The relational data store is the default data store when enabling the video coverage for searching videos. In addition, the ArcGIS Data Store object store is supported for storing the data related to a published video service.

Domain name system and fully qualified domain name recommendations

It's recommended that you configure your organization's domain name system (DNS) to include fully qualified domain name (FQDN) entries for the ArcGIS Video Server site. The ArcGIS Enterprise portal will request the FQDN of your server site when you federate it.

Supported web browsers

The ArcGIS Video Server installation wizard is supported by all web browsers including, but not limited to, the following:

  • Google Chrome version 118 and later
  • Microsoft Edge version 118 and later
  • Mozilla Firefox version 121 and later
  • Mozilla Firefox version 115 (ESR)
  • Safari version 16 and later